Refund policy

Returns
Our satisfaction guarantee policy lasts for up to 30 days. Any item that is returned more than 30 days after delivery is subject to a partial refund.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your full or partial refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at caringcoconut@gmail.com and send your item to 11214 E Ferret Dr Spokane Washington US 99206.

Shipping
To return your product, you can mail your product to: 11214 E Ferret Dr Spokane Washington US 99206

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.